Catholic Health Initiatives RN-Quality Management Coordinator - Quality Resource Management in LITTLE ROCK, Arkansas

RN-Quality Management Coordinator - Quality Resource Management


Field: RN

Requisition #: 2018-R0187804

Post Date: Jan 10, 2019

Position Type: Regular

Scheduled Hours per 2 week Pay Period: 80


Under the direction of the Service Line Administrator for the Jack Stephens Heart Institute, the Quality Assurance (QA) Nurse Coordinator is responsible for the coordination and communication and the overall management of nursing quality. Monitors, reports, and coordinates actions related to nursing quality initiatives to promote high quality nursing care. Collaborates with ancillary departments, staff and physicians to promote appropriate patient placement and high quality nursing care. Collaborates with appropriate departments and nursing leadership for development of documentation forms and MD orders.

Overall purpose is that of monitoring patient care in the JSHI by analyzing processes and procedures as follows:

Review and monitor documentation in cardiology patient records to ensure that such documentation meets regulatory requirements.

Monitor input into national databases (PCI and ICD registries, for example) for completeness and correctness

Monitor nationally mandated quality metrics such as length of stay, appropriate care for designated cardiac conditions (acute MI, CHF) and identify problems and outliers.

Monitor and report adverse patient events

Review incident reports

Review patient and staff complaints

Perform root cause analysis of adverse events, incident reports, patient and staff complaints and identify solutions. Work closely with corresponding medical and nursing and other appropriate director in this regard.

Identify safety problems, perform root cause analysis, and identify solutions.

Develop and implement programs to increase quality of care and measure outcomes of such programs.

Create programs that increase understanding and competence of health care staff members to ensure productivity and reduce risk.

Personal qualifications: strong attention to detail, excellent communication skills, can work under pressure.



Bachelors (BSN) in Nursing, masters degree preferred. Licensed/Registered to practice nursing in State of Arkansas.


3 years in a Health care related field. One year experience in management, quality assurance work, patient placement and/ or case management, diagnosis coding and familiarity with national data base preferred. Excellent critical thinking skills and a strong background in process management also preferred.

Physical Requirements:

Tasks require hand/eye coordination, ability to see, hear, smell and speak. Physical activities may include balancing, climbing, crawling, crouching, grasping, kneeling, lifting, pulling, pushing, reaching, standing, sitting, stooping, use of fingers and repetitive movements. May be required to lift weight up to 50 lbs. and push/pull 100-150 lbs. Could be exposed to inside/outside environmental conditions, blood borne pathogens and body fluids, chemical and radiological hazards.

Leadership Expectations:

Demonstrate strong communication skill, both oral and written. Demonstrate interpersonal and organizational skills. Must possess strong computer skills and be skilled in Microsoft Windows and Microsoft Office Suite. Ability to work independently without close supervision; must have problem solving skills and be self-motivated.

Additional Information

  • Requisition ID: 2018-R0187804

  • Schedule: Full-time

  • Shift: Day Job

About Us

Chances are, you’re here because you’re looking for a career offering greater opportunity, challenge and fulfillment. We’re confident you’ll find all three at CHI. As one of the nation’s largest nonprofit health systems, we offer a wealth of careers across more than 101 hospitals in 18 states. Our faith-based health system welcomes you to share in our mission of building healthier communities, whether as a surgeon in the operating room or an administrator in a conference room. When you work in a supportive environment with like-minded professionals, wonderful things happen. Learn More

Equal Opportunity Employment

Consistent with our Core Values, Catholic Health Initiatives employers are EEO/AA/M/F/Vets/Disabled Employers. Qualified applications will receive consideration for employement without regard to their race, color, religion, national origin, sex, sexual orientation, gender identification, protected veteran status, disabilitiy or any other legally protected characteristic. ​