Catholic Health Initiatives Clinic Administrator in HOUSTON, Texas

Clinic Administrator

Description

POSITION SUMMARY

The Clinic Administrator is responsible for managing the daily administrative and technical support sections of a medical clinic in accordance with established policies, procedures and standards. Anticipate and plan for future changes. Make recommendations to improve customer service as appropriate. Will support a large specialty or multi-specialty clinic.

POSITION RESPONSIBILITIES

  1. Manage clinic staff on day-to-day operations.

  2. Coordinate clinic operations and activities to ensure proficiency and quality service is delivered within all sections of the clinic; ensuring compliance with regulations and standards.

  3. Responsible for employee performance management by completing performance appraisals and setting individual goals as outlined in policies and procedures.

  4. Effectively lead and develop a team of employees including hiring, training and development, salary recommendations, etc.

  5. Prepare, recommend, and monitor clinic budget, goals, and objectives taking into consideration input from clinic staff.

  6. Participate in the planning and development of policies and procedures, as well as clinic-specific procedures and programs.

  7. Work with Regional Director to develop and implement performance goals and objectives.

  8. Assist Regional Director with implementation and development of long-range plans.

  9. Monitor payroll system to control time management.

  10. Ensure and maintain environment to comply with regulatory, licensure, compliance and accreditation requirements.

  11. Serve as the first point of contact for patient and external customer complaints. Reconcile and investigate all complaints relating to practice operations.

  12. Act as the liaison between the practice and Central Billing Office.

  13. Perform other duties as assigned.

Qualifications

MINIMUM QUALIFICATIONS

Education and Licensure:

  • Associate degree in healthcare or related field or equivalent work experience in a clinic setting required.

Minimum Experience

  • 5 – 7 years practice management or practice administrator experience required.

  • 5 years supervisory-level experience required.

Minimum Knowledge, Skills, and Abilities

  • Advanced working knowledge of the concepts, practices, policies, procedures, standards, systems and tools applicable to health care administration.

  • Advanced ability to supervise staff, monitor and prioritize work flow, and provide effective training and guidance.

  • Demonstrate business and analytic/financial skills.

  • Demonstrate effective verbal and written communication and organizational skills

  • Demonstrate ability to shape communications to the needs of the audience.

  • Proficient computer skills, including but not limited to Microsoft Office suite applications such as Word and Excel.

BSLMG

Job Director/Manager/Supervisor

Primary Location TEXAS-HOUSTON-ST LUKES ADMIN OFFICES

Daily Schedule Full-Time

Scheduled Hours per 2-week Pay Period 80

Weekends Required Occasional

Req ID: 2018-R0176801

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.