Catholic Health Initiatives SUPERVISOR-REVENUE CYCLE in CHATTANOOGA, Tennessee



Position Type: Regular

Scheduled Hours per 2 week Pay Period: 80

Primary Location: Chattanooga TN, Mountain Management

Job Summary/ Purpose

TheRevenue Cycle Manager is responsible for leading the team and driving thestrategies for collecting payment from patient, insurance companies andgovernment health programs as well as facilitating the appeals process, andreporting collections and accounts receivable reconciliation. This position requires a thoroughunderstanding of the medical billing process and specifically, knowledge ofthe coding and collection process. TheRevenue Cycle Manager is responsible for the entire accounts receivable processas well as personnel management.

EssentialKey Job Responsibilities

  • Determineappropriate and effective performance metrics and staff requirements for thedepartment to run with efficiency, accuracy and outstanding customer service.

  • Providedirection and monitor performance to ensure compliance with all confidentialitypolicies and procedures relating to HIPAA for both patients and staff.

  • Manageworkflow of personnel, to include the schedules of team members to meetclient’s needs.

  • Monitorcoding issues for billing compliance.

  • Reportto appropriate department any provider issues, computer issues and payerissues.

  • Superviseand develop goals for team leaders and associates and monitor theirperformance.

  • Reviewspersonnel productivity reports and provides feedback to team members; set goalsand expectations for quantity and quality measures with team members.

  • Organizeand facilitate monthly meetings with team members.

  • Reportsto Director of Revenue Cycle and CFO as to status of Accounts Receivable.

  • Servesas a liaison between Administration and Associates, and provides positivecommunication and feedback to the teams.

  • Demonstratescompetency in computer skills required to function on MMS and Patient Accounts computer systems andMicrosoft Word and Excel;ProvidesProductivity and Goal Charts and Graphs as needed; Expresses thoughts and ideasone-on-one and in various CBO teams; Ability to communicate effectively andpositively with peers, practices, and team; Exercises good listening skills.

  • Developsand maintains smooth, cooperative working relationships with others.

  • Looksfor ways to improve service and introduce new work procedures that saves time,effort, and money



  • Bachelorof Business Administration degree preferred or a broad proven practicalexperience in accounts receivable, preferably in a health care environment, maybe acceptable.


  • Five or more years of management experience is required. Ability to work and

communicate effectively with Office Managers and CBO staff.

  • Knowledge

of insurance plans and contract agreements

  • Knowledge

of CPT -4 and ICD-9 and ICD-10 codes

  • Knowledge

of Credit and Collection Laws, PCI Regulations, and Stark laws and


  • Medical



& Confidentiality

  • Compliance

Experience with Microsoft Word & Excel

Additional Responsibilities:

Demonstrates a commitment to

service, hospital values and professionalism through appropriate conduct and

demeanor at all times.

  • Adheres to and exhibits our core values: Reverence: Profound respect and awe for all of creation, thefoundation that shapes spirituality, our relationships with others and ourjourney to God. Integrity: Moral wholeness, soundness, fidelity, trust,truthfulness in all we do. Compassion: Solidarity with one another, capacity to enter intoanother's joy and sorrow. Excellence: Preeminent performance, becoming the benchmark, puttingforth our personal and professional best.

  • Maintains confidentiality and protects sensitive dataat all times.

  • Adheres to organizational and department specificsafety standards and guidelines.

  • Works collaboratively and supports efforts of teammembers.

  • Demonstrates exceptional customer service and interactseffectively with physicians, patients, visitors, staff and the broader healthcare community.

Catholic Health

Initiatives and its organizations are Equal Opportunity Employers


Thisposition requires a criminal background check. Therefore, you may berequired to provide information about your criminal history in order to beconsidered for this position.

Job Director/Manager/Supervisor


Daily Schedule 1st

Scheduled Hours per 2-week Pay Period 80

Weekends Required None

Req ID: 2018-R0191858

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.